Secure Transactions

Payment Method & Policy

Supported payment modes, invoice terms, and secure transaction procedures.

Payment Security: PCI-DSS & SSL Compliant • Billing Mode: Prepaid / Monthly Invoice
Instant Confirmation
1. Accepted Payment Methods

To offer seamless, convenient, and safe bill settlements for all Cable TV and Broadband subscribers, Cable TVS supports multiple online and offline payment channels:

UPI & QR Scan

Google Pay, PhonePe, Paytm, BHIM, and any bank UPI app for instant top-ups.

Debit & Credit Cards

Visa, MasterCard, RuPay, and American Express with 3D Secure OTP verification.

Net Banking & IMPS

Direct account transfer from all major national and private retail banks.

Authorized Agent Collection

Cash or POS terminal payment to authorized collection agents with instant digital SMS receipts.

Local Network Office Counter

Walk-in bill desk payment via cash, card, or check during working office hours.

2. Invoicing & Billing Cycles
  • Billing Period: Subscription plans operate on standard 30-day, quarterly, semi-annual, or annual calendar cycles depending on your selected tier.
  • Advance Due Alerts: Automated SMS and WhatsApp notifications are dispatched 5 days and 2 days prior to plan expiry with payment links.
  • GST Tax Invoices: Official tax invoices detailing GST registration, Network Capacity Fees (NCF), and package itemization can be downloaded anytime from the subscriber portal.
3. Transaction Security & Data Privacy

All online payment operations are routed through RBI-licensed, PCI-DSS certified payment gateways utilizing SHA-256 end-to-end encryption. Cable TVS does not store customer credit card numbers, CVVs, or Net Banking credentials on our local servers.

4. Late Payment & Grace Period

To maintain uninterrupted viewing and high-speed browsing, please renew subscriptions on or before the expiry date. In the event of non-renewal, services are automatically paused at 23:59 hours on the expiry date. Reconnecting is instant upon payment confirmation.